Get the latest update of whatever Windows version you’re using. Windows 10 users should go to Settings > Updates & Security > Windows Update, then click the Check for Updates button. But you should make sure you’ve at least got the latest update of whatever Windows you’re using. That means that if you’re using Windows 7 or 8, you don’t need to upgrade to Windows 10. ITunes is compatible with Windows 7 or later. Update Windows and iTunes to the latest versions. With that knowledge in hand, you’re ready for our three troubleshooting steps. If there’s not a Check for Updates button, iTunes is from the Microsoft Store.The Check for Updates button tells you iTunes was downloaded from Apple’s website If there’s a Check for Updates button, iTunes is from Apple’s website.How do I find out where I downloaded iTunes? However, when troubleshooting why iTunes doesn’t recognize your iPhone, the steps are different for each version. You won’t notice a difference between these two versions, so it doesn’t usually matter. There are two possible places you could have gotten it: the Microsoft Store or directly from Apple’s website. Most people don’t realize that iTunes on Windows behaves slightly differently depending on where you downloaded iTunes. Why do I need to know where I downloaded iTunes? How to find iTunes backup on Windows & Mac.‘Not signed in to Apple Music’ iTunes error message.iPhone is not connecting to a computer, how-to fix.It’s the end of iTunes as we know it (and we feel fine).If you’ve got an error message like this, you might be able to get past it with the troubleshooting steps below. But first, you need to download the latest version of iTunes, which is compatible with the newest iPhones. There are a few things that could be going on here, which we’ll discuss below. What gives? If you’re on Windows and receive the message that iTunes can’t connect to your iPhone, you’re not alone - this recognition issue is mostly happening to newer-model iPhones, including the 11, XS, XR, in both Pro, Max, and of course, the regular sizes.Īfter connecting to your PC, unlocking the device, and doing everything else correctly, iTunes either does nothing or presents an error message. You’ve plugged your iPhone 11 models, XR, or iPhone XS into your PC to access some beats via iTunes only to be met with a cold, hard denial.
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